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Understanding fitness app usage over time: Moving beyond the need for competence
Book title (Conference Proceedings)
Proceedings of the 36rd Annual ACM Conference on Human Factors in Computing Systems (CHI 2018)
Place of Conference
Montréal (Canada)
Year of Conference
2018
Publisher
Association for Computing Machinery (ACM)
Place of Publication
New York
Pages
1-6
Abstract
The purpose of this work's larger project is to investigate if users' basic psychological needs within Self-Determination Theory are satisfied through game design elements over time and if this influences user retention. It is also to be investigated if there is a specific order of satisfaction of these needs. As a preliminary work, 47 participants filled out a survey on their use of gamified fitness- and tracking apps. They were asked about their enjoyment of use, duration and satisfaction of their basic needs. Results showed that users' need for competence seemed to be satisfied in the starting phase, which was also what kept them using it. However, they would eventually quit for reasons unrelated to the apps. Directions for the upcoming diary study are outlined.
