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"As it's our last exchange next time..." The closure initiation in email counseling
JournalArticle (Originalarbeit in einer wissenschaftlichen Zeitschrift)
 
ID 4471204
Author(s) Thurnherr, Franziska
Author(s) at UniBasel Thurnherr, Franziska
Year 2017
Title "As it's our last exchange next time..." The closure initiation in email counseling
Journal Linguistik online
Volume 87
Number 8
Pages / Article-Number 213-236
Abstract This paper reports from an interpersonal pragmatics perspective on the negotiation of closure of the counseling process in five naturally occurring email counseling exchanges between one counselor and five different clients. I focus on three aspects: who initiates closure, in what form, and in which interpersonal context. A mixed methodology consisting of a discourse- analytic approach combined with a participant interview serves to examine the closure initia- tion from multiple perspectives. Results show that extensive collaborative work (e. g. relational strategies such as showing empathy or praising) is carried out to create a “clo- sure-relevant” environment in which the initiation of closure can occur. The counselor, who initiates all five closures, tailors the initiation according to clients’ progress so far and elicits specific relational work (e. g. self-praise) from clients that aims to position them as active self-helpers. It is the collaborative work by counselor and clients that facilitates the closure initiation of the counseling process. The analysis of the collaborative work from an interper- sonal pragmatics perspective provides further empirical evidence of the link between relation- al work and identity construction.
Publisher Europa-Universität
ISSN/ISBN 1615-3014
edoc-URL https://edoc.unibas.ch/63476/
Full Text on edoc No
Digital Object Identifier DOI 10.13092/lo.87.4180
 
   

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