An experiment on retail payments systems
JournalArticle (Originalarbeit in einer wissenschaftlichen Zeitschrift)
ID 3721924
Author(s) Camera, Gabriele; Casari, Marco; Bortolotti, Stefania
Author(s) at UniBasel Camera, Gabriele
Year 2016
Title An experiment on retail payments systems
Journal Journal of money, credit, and banking
Volume 48
Number 2-3
Pages / Article-Number 363-392
Abstract We develop a novel theoretical and experimental framework to study adoption and use of cash versus electronic payments in retail transactions. The design allows us to assess the behavioral impact of sellers' service fees and buyers' rewards from using electronic payments. In the experiment, buyers and sellers faced a coordination problem, independently choosing a payment method before trading. Sellers readily adopted electronic payments but buyers did not. Eliminating service fees or introducing rewards significantly increased adoption and use of electronic payments. Buyers' economic incentives were crucial for the diffusion of electronic payments but cannot fully explain their adoption choices.
Publisher WILEY
ISSN/ISBN 0022-2879
Full Text on edoc No
Digital Object Identifier DOI 10.1111/jmcb.12303
ISI-Number 000372927800004
Document type (ISI) Article

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