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Interpersonal Pragmatics and the Therapeutic Alliance. Relational Work and Identity Construction in Email Counseling
Project funded by own resources
Project title Interpersonal Pragmatics and the Therapeutic Alliance. Relational Work and Identity Construction in Email Counseling
Principal Investigator(s) Locher, Miriam
Thurnherr, Franziska
Organisation / Research unit Departement Sprach- und Literaturwissenschaften / English Linguistics (Locher)
Project Website https://english.philhist.unibas.ch/en/research/research-projects/snf-language-and-health-online/
Project start 01.11.2012
Probable end 01.05.2019
Status Completed
Abstract
Online communication has become ever more present in our lives and has encompassed the personal as well as the professional sphere. This expansion has continued into the professional workspace of mental healthcare workers who conduct counseling online. Special emphasis needs to be given on how mental healthcare workers utilize online communication to work collaboratively with clients. Previous research has shown that the quality of the therapeutic alliance significantly impacts the outcome of counseling. In this book, the therapeutic alliance is examined from an interpersonal pragmatic perspective. Using a mixed methods approach, five naturally occurring email counseling threads are scrutinized to shed light on how the counselor and her clients work collaboratively to improve the clients' well-being. The content analysis reveals the specific topics that are dealt with in the counseling exchanges. The subsequent discursive moves analysis uncovers systematic discursive patterns that occur within the exchanges. Zooming in on specific aspects through a discourse-analytic approach finally allows for an in-depth description of three captivating phenomena: the use of a metaphor to combat unhelpful thoughts, the use of narratives to construct varying identities, and the intricate process of exiting the actual counseling process once clients have improved. By employing two notions from interpersonal pragmatics - relational work and identity construction - empirical evidence is provided to show how they are linked. Thereby, the book adds to research on interpersonal pragmatics, but also on online and mental health communication. Importantly, it serves as a guide to mental health practitioners by demonstrating how language in online counseling can be analyzed and utilized to negotiate the therapeutic alliance and support clients in their endeavor to improve their well-being. Franziska Thurnherr is a researcher in the public health sector in Switzerland. She has published on interpersonal pragmatics, (online) mental health and computer-mediated communication.

Keywords Interpersonal Pragmatics, Computer-Mediated Communication, Health Communication, Relational Work, Identity Construction
Financed by University funds
Other funds

Published results ()

  ID Autor(en) Titel ISSN / ISBN Erschienen in Art der Publikation
4471204  Thurnherr, Franziska  "As it's our last exchange next time..." The closure initiation in email counseling  1615-3014  Linguistik online  Publication: JournalArticle (Originalarbeit in einer wissenschaftlichen Zeitschrift) 
3884099  Rudolf von Rohr, Marie-Thérèse; Thurnherr, Franziska; Locher, Miriam A.  Linguistic expert creation in online health practices  978-3-319-92662-9 ; 978-3-319-92663-6  Analysing digital discourse: new insights and future directions  Publication: Book Item (Buchkap., Lexikonartikel, jur. Kommentierung, Beiträge in Sammelbänden etc.) 
4136522  Locher, Miriam A.; Thurnherr, Franziska  Typing yourself healthy: Introduction to the special issue on language and health online  1615-3014  Linguistics Online  Publication: JournalArticle (Originalarbeit in einer wissenschaftlichen Zeitschrift) 
3580587  Thurnherr, Franziska; Rudolf von Rohr, Marie-Thérèse; Locher, Miriam A.  The functions of narrative passages in three written online health contexts  2300-9969  Open Linguistics  Publication: JournalArticle (Originalarbeit in einer wissenschaftlichen Zeitschrift) 
4662372  Thurnherr, Franziska  Interpersonal pragmatics and the therapeutic alliance : the collaborative work in email counseling  978-3-928969-92-5    Publication: Authored Book (Verfasser eines eigenständigen Buches) 
   

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15/04/2024